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HomeTerMIT 2.0AI KitAboutContactsPrivacy Policy
Tencore
HomeTerMIT 2.0AI KitAboutContactsPrivacy Policy
Sales:
+380 67 704 99 17
Support:
+380 67 704 99 17
E-mail:
shop@tencore.com.ua
Facebook
LinkedIn
X (Twitter)
Instagram
Terms of ServiceReturns & ExchangesDelivery & Payment
Tencore
HomeAI KitAboutContactsPrivacy Policy
Sales:
+380 67 704 99 17
Support:
+380 67 704 99 17
E-mail:
shop@tencore.com.ua
Facebook
LinkedIn
X (Twitter)
Instagram
Terms of Service
Returns & Exchanges
Delivery & Payment

Public Offer Agreement

Version in force since 15.09.2026

1.General provisions

This document is an official public offer by LIMITED LIABILITY COMPANY «TENCORE STORE», represented by its Director Oleksii Ihorovych Dudkin, acting on the basis of the Articles of Association (hereinafter “the Seller”), to enter into a distance contract for the sale of goods on the terms set out below.

The offer is addressed to an indefinite number of individuals and constitutes a public contract under Articles 633, 641 and 642 of the Civil Code of Ukraine (Tsyvilnyi kodeks Ukrainy).

Placing an order on tencore.store constitutes full and unconditional acceptance of the terms of this offer. From the moment of acceptance the contract is deemed concluded in written form and has the same legal force as a contract signed by the parties.

The Seller may amend this offer. Amendments take effect once published on the website. Orders already placed are governed by the version in force at the time they were placed.

2.Definitions

  • Seller — LIMITED LIABILITY COMPANY «TENCORE STORE», company number (EDRPOU) 46383324.
  • Buyer — an individual or legal entity who has placed an order on the Website.
  • Website — the online store located at https://tencore.store.
  • Goods — the products presented on the Website and available to order.
  • Order — a duly completed request by the Buyer to purchase Goods.

3.Subject of the contract

The Seller undertakes to transfer ownership of the Goods to the Buyer, and the Buyer undertakes to accept and pay for the Goods on the terms of this offer.

The description, specifications, images and price of the Goods are given on the relevant page of the Website. Images are illustrative; minor differences in shade caused by screen settings are not a defect.

4.Placing an order

  • The Buyer selects the Goods, size and colour and adds them to the cart.
  • The Buyer provides their first and last name, phone number, e-mail and delivery details.
  • The Buyer is responsible for the accuracy of the details provided. The Seller is not liable for consequences caused by errors in the Buyer’s details.
  • After the order is placed, the Buyer receives a confirmation at the e-mail address provided.
  • The Seller may decline to process an order if the Goods are out of stock, and will inform the Buyer accordingly.

5.Price and payment

Prices for the Goods are shown on the Website in Ukrainian hryvnia (UAH), and all settlements under this contract are made in hryvnia only. In the English version of the Website, prices are additionally shown in US dollars at a fixed internal rate, for guidance only; the hryvnia price is the one that applies.

The Seller may change prices; the price of an order already placed and paid for is not subject to change.

Payment and delivery terms are set out on the Delivery & Payment page.

The settlement document for the transaction is the fiscal receipt, sent to the Buyer electronically at the e-mail address provided.

6.Rights and obligations of the parties

The Seller undertakes to:

  • Transfer Goods of proper quality within the time limits set by the delivery terms.
  • Provide the Buyer with accurate information about the Goods.
  • Not disclose the Buyer’s personal data, except where required by law.

The Buyer undertakes to:

  • Read the terms of this offer before placing an order.
  • Provide accurate details needed to fulfil the order.
  • Accept and pay for the Goods on the terms of this offer.

7.Returns and exchanges

The procedure for returning and exchanging Goods, the list of goods that cannot be exchanged, and refund timelines are set out on the Returns & Exchanges page, which forms an integral part of this offer.

8.Liability

The parties bear liability in accordance with the applicable legislation of Ukraine.

The Seller is not liable for improper use of the Goods by the Buyer, nor for delays caused by delivery carriers, banks or payment systems.

The parties are released from liability for failure to perform their obligations where this is caused by force majeure, including military action, the introduction of martial law, or decisions of public authorities.

9.Personal data

By placing an order, the Buyer consents to the processing of their personal data in accordance with the Privacy Policy.

10.Term and dispute resolution

The contract takes effect upon acceptance and remains in force until the parties have fully performed their obligations.

Disputes are settled through negotiation and, failing agreement, in court under the legislation of Ukraine.

11.Seller’s details

  • LIMITED LIABILITY COMPANY «TENCORE STORE»
  • Company number (EDRPOU): 46383324
  • Registered address: Office 12, 95-V Varshavska St., Irpin, Bucha district, Kyiv region, 08203, Ukraine
  • Tax status: single tax payer, group 3 (5%); not registered for VAT
  • Phone: +380 67 704 99 17
  • E-mail: shop@tencore.com.ua

This English text is a translation provided for convenience. The original document is drawn up in Ukrainian under the laws of Ukraine. In the event of any discrepancy between the two versions, the Ukrainian version prevails.